Individual customers
- Valid government-issued identification, such as an NRIC or passport
- Additional information for larger or unusual transactions, where required
Regulatory & compliance
Regulatory Compliance, AML/CFT and Customer Due Diligence
CHANGI GLOBAL PTE. LTD. is committed to maintaining robust compliance standards and conducting its money-changing and wholesale banknote activities in accordance with applicable Singapore laws, regulations and Monetary Authority of Singapore (MAS) requirements.
Licence information
- Company
- CHANGI GLOBAL PTE. LTD.
- UEN
- 201527726E
- Incorporated
- Incorporation date: 1 or 2 July 2015
- Regulator
- Monetary Authority of Singapore (MAS)
- Licence type
- Exact licence description
- Licence number
- Licence number
- Registered office
- 11 Collyer Quay, #02-08, The Arcade, Singapore 049317
Our AML/CFT commitment
CHANGI GLOBAL PTE. LTD. is committed to preventing money laundering, terrorism financing and the misuse of our services. We maintain policies, procedures and controls designed to meet our obligations under applicable Singapore laws and MAS requirements, and keep them under review.
Statement to be approved by compliance
- Risk-based approach
- Customers, counterparties and transactions are assessed according to their risk.
- Customer due diligence
- Identity verification and, for businesses, checks on ownership and control.
- Ongoing monitoring
- Transactions and relationships are monitored for unusual or suspicious activity.
- Reporting & records
- Suspicious transactions are reported and records are kept as required by law.
Customer due diligence
What we may ask for
Before transacting, and throughout a business relationship, we may ask customers and counterparties for information and documents to verify their identity and understand the nature of their business.
Business counterparties
- Company registration and constitutional documents
- Details of directors, shareholders and beneficial owners
- Licence or regulatory status, where applicable
- Authorised signatories and representatives
- The nature and purpose of the business relationship
We may decline or discontinue a transaction or relationship where due diligence cannot be completed.
Personal data
Data protection
We handle personal data in line with Singapore's Personal Data Protection Act 2012 (PDPA).
Questions
Compliance enquiries
Questions about our compliance practices can be sent to operations@changiglobal.com or raised by phone on +65 6291 1450.